After somewhat of a draught of good PC game releases, Singularity is here to give PC gamers at least something worth playing. I’ve had the chance to play this science fiction first person shooter from Raven software and my first impression with the game was that it was actually pretty good. It was engaging and you could definitely have some fun with the game mechanics introduced with the TMD (time manipulation device). I’m not saying it’s a perfect game but so far it’s been pretty interesting. Either way here’s our routine troubleshooting article for Singularity. The game is pretty well optimized and there don’t seem to be any showstopper bugs (hence there are only some generic fixes mentioned in this article). Hopefully this might help you resolve any nagging issues you are having with the game. Keep in mind that this is still a work in progress and will be updated as we find more solutions– if you encounter new bugs or find fixes, feel free to share them in comments.

Singularity crashes to desktop

If you are running the game by clicking on the executable in game’s installation directory, try running it from the desktop or start menu shortcut. Strange as it may sound, this may actually fix your problem. To ensure optimal crash free performance of your game, follow the steps mentioned in ‘The essentials’ section towards the end of this post.

Nothing happens when I run the game

On some systems, the game might refuse to start up – it might give you a black loading screen or simply do nothing at all. This can be due to a number of reasons but there is a simple fix you can try. Right click the exe, go to properties and select the ‘Compatibility’ tab. Tick ‘Run this program in compatibility mode for’ and select Windows XP Service Pack 2 (this applies for Windows Vista and Windows 7 users).

No sound or low volume in Singularity

Various issues have been reported with the game’s audio and one of the most common problems seem to be the game not having sound or having extremely low volume. I have seen on some systems (especially those running with on board sound on Windows 7) the game setting itself a very low volume in the mixer. To fix this issue, ALT-TAB to the windows desktop while in game, select the volume icon from the system tray, click on ‘Mixer’ and increase the volume for Singularity application.

If you have other sound issues such as stuttering, noise or distortion, you may try and fix the issue by lowering your sound card’s sampling rate. For a step by step guide look for the ‘Change the audio sampling rate’ section on this article.

Mouse issues with Singularity

You might experience problems with mouse movement in game. These are mostly caused by having a 3rd party controller such as a joystick (that is unsupported by the game) connected to your system. To try and fix this issue, close the game, disconnect any game controllers and try restarting the game.

The essentials

Following the good practices below will ensure you have an optimal, crash free experience of not only Singularity but with all PC games in general.

  • Install the latest DirectX runtime – Latest DirectX should be available in your Steam directory but if it’s not (or if you didn’t buy the game from Steam), you can download the latest monthly runtime from here. This is a standalone installer that will work in offline mode as well.
  • Install Microsoft Visual C++ runtime libraries – I’m not sure if this is an absolute necessity for this game but it’s required for most games nowadays (as demonstrated by the case with Dragon Age : Origins). You can download the required files from this link.
  • Update sound card and motherboard drivers – Overlooked by many but an essential step to playing games crash free. Please download latest video, audio and motherboard drivers from your hardware manufacturer. If you are too lazy to manually search, Click Here to download 3DP Chip for Windows Vista/XP/7 – This program will automatically detect your hardware and search for updated drivers for them.

Note: This article is a work in progress. It will be updated as new issues are discovered.

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  1. Samuel // 6/24/2010 02:58:00 PM  

    I just simli dont have any sound in game tried everything. I have no singularity in Mixer.

  2. lololol // 6/24/2010 05:15:00 PM  

    same here when i alt+tab dont see singularity in mixer :/ wth !!

  3. lololol // 6/24/2010 05:15:00 PM  

    same here no singularity volume in mixer , wth !!!

  4. lololol // 6/24/2010 05:15:00 PM  

    same here when i alt+tab dont see singularity in mixer :/ wth !!

  5. Paweł // 6/24/2010 05:37:00 PM  

    i also have the same problem but i have windows XP and still no sound

  6. cobra428 // 6/25/2010 12:01:00 AM  

    I have the same no sound problem(win 7 ati5850 4gigs ram)tried all the suggested fixes,did clean install still no sound

  7. Phil // 6/25/2010 01:07:00 AM  

    Sound Fix for Windows vista/7 users:

    1. Go to your sound card’s properties and change sample rate to 24-bit, 48000 (Studio Quality), Click Apply.

    2. Start game, then alt-tab out. Don’t exit or it will not

    3. Click on volume control(bottom right corner). Then click “Mixer”.

    4. You should see “Singularity” under Applications. The volume by default is set really low. Not sure why that is.

    This is how I got it to work. Hope it helps.

  8. Deivs // 6/25/2010 02:15:00 AM  

    You wrong. Need
    to set 24 bit 41000Hz(studio quality). thanx, its work:D

  9. Brainless Bob // 6/25/2010 03:11:00 AM  

    The damn game crashed on me. When I'm running to save the girl after she is kidnapped, I turn left and see the girl being dragged down the ladder and te game freezes. It corrupted my save game had to play again from the begining. And it freezed in the same place.

  10. TEAM FILEnetworks // 6/25/2010 07:56:00 AM  

    The mixer solution will only work in Windows 7 (and possibly on Vista) environments.

  11. TEAM FILEnetworks // 6/25/2010 07:57:00 AM  

    PS For a step by step guide for the sampling rate fix follow the link given in the article.

  12. TEAM FILEnetworks // 6/25/2010 07:59:00 AM  

    Another fix you can try to fix audio issues is to try and change the speaker configuration. For example if you currently have it set to 5.1 surround, try setting it to 2.1 or stereo.

    You can also try switch between center/subwoofer output if you have Realtek Audio.

  13. cobra428 // 6/25/2010 08:18:00 AM  

    Got it working finally! I switched from surround sound to stereo. Thanx for the tips everybody.

  14. JInsic // 6/27/2010 12:14:00 PM  

    What can I do to my com. Is there a solution for xp com?
    I could operate singularity at first, but after I format my com and reinstall my com, I can't opertate game. There is no sound. I had progressed 3hours, but now I can't do game.

  15. helly // 6/27/2010 01:51:00 PM  

    Damn game froze on me too. I am in the tunnels with the gas mask. I cross a bridge where you can see a big ball thingy and get inside a shaft. The moment I go out of it I have 3 seconds and after that the game freezes. I tried turning all the processes off, replacing my drivers, different combinations in games. Nothing works. Please give me some sort of advice what I can do?

  16. Pemalas nombor 13 // 6/27/2010 10:32:00 PM  

    hi guys, i found a way how to start this game without problem....
    execute it through task manager (alt-crtl-del)...and then click new task singularity.exe....
    dont execute via directories...
    hope this way can help for those can't start this game at all via shortcut nor directories....

  17. Baali // 6/27/2010 11:35:00 PM  

    I have my system updated with the latest drivers for audio and video(HD 5770 card) I am on Windows 7 32 bit with latest DirectX (June 2010). But still Singularity does not seems to start(not even black screen or something) when I click .exe either through binaries folder or desktop shortcut. I have already tried using compatibility mode set with Windows XP SP2 with no use.

    Is there anyway to find out what is stopping the game?

    Can somebody help me on this?

    Thanks in advance :)

  18. salac // 6/28/2010 04:22:00 AM  

    i have a problem..for the love of god every time i get killed there's no respawn!the game freezes and i can't load from the checkpoint!!

  19. Yellow tod // 6/29/2010 12:01:00 PM  

    I found a solution amd xp pc.
    I installed amd board driver and in game normally it sounds now.

    If you have amd pc and xp, install amd board driver.

  20. De;fs // 6/29/2010 06:30:00 PM  

    Yes, it does work. I reloaded the driver for my old Sound Blaster Audigy 2 card. On first attempt, no Singularity in the Mixer. I restarted PC and it worked, it was in the mixer and the sound was on in the game. I went to put the sound back to Quadrophonic, AND THAT DID NOT WORK. It has to be STEREO to work. Needs to be Stereo and be in the Mixer and you should be good to go. I have Vista 64x.

  21. Michel // 6/30/2010 11:01:00 PM  

    I was going to check if there were any savedata paste, but there wasn't any :S. how do i fix it? reinstall? can i put a paste named savedata and it will save there??

    HELP PLEASE, yesterday i was very far in the game, then when i went to my pc today all data was LOST!!!...:O

  22. robocat // 7/06/2010 09:55:00 PM  

    Heres how I solved it after trying all other recs which did not work.

    Go to Singularity/Soft directory and run dxwebsetup. This will download latest DXsk drivers and install.

    Worked fine after I completed.

    Hope this helps some of you.

  23. Jorge // 7/25/2010 08:38:00 AM  

    Hi my problem is this: I can play the game normally, but when i got killed or there is a presentation(any scene)i have no ammo, no health-packs and cant use the Time Device, plus my game cannot be saved i dont know why.. Thx for reading hope some1 has an answer for me :D

  24. nicholasss! // 8/11/2010 03:21:00 PM  

    Uhm,guys i srsly need help .
    When i run my Singularity something will appear and it says sorry for the inconvenience blablabla . And then there is send report / dont send . Anybody know how to fix this?
    srsly need help ,thnkyou .

  25. Xelloss // 8/13/2010 03:15:00 AM  

    Hi guys I have exactly the same problem as Jorge: I can play normally but after the cutscene where doctor shows you whats been happening, I have no ammo, no healthpacks and cannot use TMD. I have updated the game to 1.1 and tried again from the beginning - with exactly the same result. Please help, I really enjoy this game and wanna play it :-(

  26. Harsh // 8/19/2010 12:14:00 AM  
    This comment has been removed by the author.
  27. harsh // 8/19/2010 12:21:00 AM  

    @ nicholasss! dude im facin the same prb n i havnt cm across any solution 4 it as of yet on the web....... this fckin prb is makin me mad.......

  28. Adam // 8/19/2010 12:43:00 AM  

    Hi guys! I have the same f**** problem as nicholasss! Is there a SOME WAY TO FIX IT??? PLzzz it's realy annoying! :( And it's a really good game, it worked on my PC before, but suddenly it just doesn't start! :O plzzz thx 4 all help! :D

  29. kinu // 10/17/2010 01:20:00 PM  

    I have a 1gb NVIDIA EN210(9500gt)graphic card.
    the game runs on my laptop, which has just 256mb graphic card(7200gs).
    Can anyone help??

  30. David // 10/19/2010 03:28:00 PM  

    I need help. Singularity after a few minutes crashes my pc (the screen loses connection,no audio. Pretty much I think the computer goes copute and stays on) Last time this happened was with orange box. Still kinda not fixed those problems either :/ and the crash report said it was a blue screen.Im on vista.
    HELP ಠ_ಠ

  31. Tudor // 10/19/2010 03:38:00 PM  

    OK... i had numerous crashesh on winXP sp3 starting from the desktop crash as soon as the game booted, fixed it with .net framework 4.0 and visual c++ 2010, after that, the game ran perfectly until you hit a cinematic as MIR-12 or Film tapes (not those projectors) also it crashed to desktop when i got the first tech and tmd perk. That's when i got pissed so i restart my comp and used my 2nd operating system Vista... and what do ya know? it worked perfectly all the campaign not a single crash(like i started at 8pm until 1:30 to 2am !!!(yes i ran the game even though it was installed in winXP) My sistem config is mild: Evga sli 590 Mainboard, nvidia Evga GeForce 8800gts, mushkin 4gb RAM kit, AMD 6000+ DualC and 2 HDD one with 2 partitions for XP and the other partition for storage, and the other one with vista. Hope this helps with the crashing issues! hf !

  32. wayne // 1/17/2011 08:36:00 PM  
    This comment has been removed by the author.
  33. wayne // 1/17/2011 08:41:00 PM  

    i WAS GETTING THE DOUBLE CRASH AT STARTUP,NO SCREEN OR ANYTHING,ERROR WAS SAYING "APPCRASH" And I have been working on it to get it going for ages now,Looked on loads of forums and such and it seemed to be only me getting this,felt so
    finally got it working great though so thought I would post it for all of you.
    Mounted with daemon tools and then copied the whole contents of iso to a new folder on desktop bar the crack which I placed on my desktop.
    Went into the newly formed folder and right clicked the "setup.exe" and went to properties,then compatability and opted to run under windows xp sp2 and also adminastator at the bottom,applied.
    Then ran setup.exe as admin to be sure.
    Before continueing setup I went to my games and created a foler "Singularity" then went back to my newly formed foler on desktop and copied Desktop\New folder\Setup\Data and copied binaries to my singularity folder which i had just created,then did the same with "rsrc folder" in the setup,copied that to my singularity folder too.
    so now in my games I have a folder that i created called "singularity" in this folder I copied the two folders "binaries" and "rsrc" ok,rite lol.
    Then i continued installation of singularity,entered the key which is N3DP-WTNW-5WTW-D5H4-6274 and chose custom install,entered my location for install as (yours will differ obviously) C:\Games\Horror\Singularity and then installed,,now when asked to update my direct-x I did,even though i have direct-10 allready,this did take along time so be patient (10 mins or something).
    after install I copied a crack to binarys in my game folder where i just installed and right clicked it,properties and did the same as before (xp sp2 copatability and ticked the run as admin at the bottom,then applied.
    created a short cut to desktop and (fingers crossed) Ran lol
    This worked for me gents.
    I am running windows 7 with an ok setup pc so Its good now for me :))
    Hope this helps you all with crash problems

  34. marco // 1/28/2011 05:06:00 AM  

    im having "Nothing happens when I run the game" problem, i already updated all that needed to be updated, did the steps mentioned for the compatibility with windows xp sp2 im using seven, and still nothing happens this is driving me mad i really hate to waste money on games that wont work...

  35. Ridhi Web Expert // 2/20/2011 10:36:00 PM  

    Why all of a sudden would my wireless pc card make my laptop crash all the time? Pc runs fine when its not in?
    Brad Fallon

  36. Ridhi Web Expert // 4/14/2011 11:10:00 PM  

    Why does internet explorer crash your whole PC when it crashes?
    Silver MLM

  37. sharma // 9/25/2011 12:52:00 AM  

    What do i have to type in the URL field when publishing my site in WYSIWYG web builder?
    battery powered christmas lights

  38. sharma // 12/05/2011 10:17:00 PM  

    I came across this inspired by Psystars Snow Leopard installer. I'm thinking of taking my old G4, rebuilding it into an Intel, then installing Snow Leopard. Behold... like Frankenteins Monster...It's alive!!!!

    Lider Office Chair

  39. Anonymous // 1/14/2012 08:54:00 AM  

    There is a great software Digeus I recommend to use this software when there are problems with system. I also use Windsty Tune Up Suite. It reduces the amount of time it takes your system to boot.

  40. pesa // 11/09/2012 11:35:00 PM  

    it appear " corrupt" when starting to install.. what happen?

  41. Vineet Waldia // 12/16/2012 02:08:00 PM  

    i have installed the game windows 7 64bit, when i am clicking on the icon is it not running.

    Help required, (tried the compatibility option to run on XP but still nothing is going on)

  42. Anonymous // 5/08/2013 06:17:00 PM  

    My game frezz when i die and stop working...

  43. Anonymous // 5/08/2013 06:18:00 PM  

    My game frezzes when i die......any fix...

  44. brucela100 // 2/04/2014 07:40:00 PM  

    When I try to run this game from the desktop, the window pop up saying that singularity has stopped working. In that window is option that says view problem details and when I click on it it says that the problem is appcrash. How to solve this problem?

  45. Faizan Qadri // 1/04/2015 09:20:00 PM  

    Read this forum it also helped me with this game.if the game still doesn't start run as Administrator.

  46. tommy gunn // 3/31/2016 10:15:00 AM  

    i found out how to fix the launching problem if yours is pirated go the singularity folder and go to the redist folder and run the PhysX app and wait for it to install and run the game it worked for me it was right under my nose the whole time idk about if yours is on steam it worked for me im happy