This is again a busy time for PC gamers – there are several popular titles out at once and TBH they all look pretty good. Dead Rising 2 is one of those highly anticipated titles of the year and it’s due to hit the shelves on 28th of September in North American markets. The game reminds me a lot of Devil May Cry and fans of the action, survival horror genre should enjoy this title from Capcom. As usual, here’s our troubleshooting article for Dead Rising 2 – this post aims to provide help with most common annoyances and issues people seem to be having with the game. I haven’t run into any major showstopper bugs with the legit version of Dead Rising 2 but some of the pirated copies floating around in file sharing networks seem to be somewhat buggy. Note that this article is a work in progress – we will be adding new fixes/solutions as they are discovered.

Missing msvcr100.dll file error

One of the most common errors users seem to be running into with Dead Rising 2 is the missing msvcr100.dll file error. Fortunately, this is easily fixed:

  1. Download and install the Microsoft Visual C++ Redistributable package from here.
  2. Try running the game now. If the error is fixed, your problem is obviously solved. Else continue to step 3.
  3. Download the msvcr100.dll file from this location (choose the free download option).
  4. Extract and copy the file into your System32 directory. This is usually C:\Windows\System32
  5. Run the game.

Game crashes to desktop (CTD) at launch, black screen or won’t start

There can be a number of different reasons why this can happen but here’s a fix for a common culprit with almost all recently released Capcom games. Dead Rising 2 might crash if your sound card’s audio sampling rate is set to any value above 24 bit/48000 Hz range. To fix this issue, follow the steps below (applicable on Windows Vista and Windows 7 systems):

  1. Open Control Panel –> Sound.
  2. In the ‘Playback’ tab, select ‘Speakers’. Choose ‘Properties’.
  3. In the Speaker Properties window, switch to the ‘Advanced’ tab.
  4. Under the ‘Default Format’ drop down, choose 24 bit, 48000 Hz (Studio Quality) option.
  5. Close all Windows by pressing Ok. Run the game.

Windows 7 Sound Fix

Note that you should try this fix if you have run into audio issues including noisy sound, stuttering or lagging audio, no audio, etc. as well.

Unable to save progress in Dead Rising 2

Dead Rising 2 is a Games For Windows Live (GFWL) based game. Saving in such games is usually handled by the xlive system. However, some pirated copies of the game that are floating around have the Windows Live component partially disabled or modified in a bid to circumvent the copy protection mechanism. If you are using a pirated version of Dead Rising 2 and have run into a save issue, this is the likely cause – there is no possible fix unless whatever release group who leaked the game comes up with a fixed version.

Another reason why game progress is not being saved could be because you are not logged into Games For Windows Live account. If you don’t have an online account, follow the step by step instructions here on how to create an offline account and continue playing (same fix for F1 2010 applies here - refer to the first section ‘How do I save progress’).

Dead Rising 2 won’t detect my game controller

Controller issues including the 3rd party controller not being detected by the game can also be related to  xlive modification. For example if you are using a pirated version of Dead Rising 2 and trying to use a wireless XBOX 360 controller, chances are that it won’t work. Controller detection is handled by the GFWL component and as mentioned earlier in some pirated versions of DR2 this appears to be disabled. If this is the case, you might try your luck with Xpadder but I can’t confirm it really works or not.


22 Comments

  1. kori08 // 9/26/2010 08:20:00 AM  

    no wonder my controller is not working at all! thanks for the info!

  2. msa // 9/26/2010 05:46:00 PM  

    whats up with the sound-setting problem?
    there are a few games initially not running because of this. alien vs predator for example.
    why cant you set it so that when *.exe is executed, sound-settings get changed to X?

  3. Geff // 9/27/2010 03:33:00 AM  

    The sound fix didnt work for me i still have a problem with the audio it seems to be laggy skippy stuttery going on and off its very annoying any ideas?

  4. Geff // 9/27/2010 03:34:00 AM  
    This comment has been removed by the author.
  5. CPI-Fábio Seco 10ºF // 9/27/2010 03:36:00 AM  

    I still have the same proble with the save. i'm using a pirate version and there was a crackfix for this problem but still doesn't work :(

  6. Mohit // 9/27/2010 06:32:00 AM  
    This comment has been removed by the author.
  7. Josh // 9/29/2010 12:47:00 AM  

    To use Xbox 360 Controller with Skidrow NO-CD:

    First you need to download x360ce, you can get it here:
    http://code.google.com/p/x360ce/downloads/list
    Place it in your dead rising 2 install directory and run it. Once in x360ce load the "controller (xbox 360 wireless reciever) preset then go to the advanced tab and disable "native mode" by unchecking it. Go to the force feedback tab and uncheck "enable force feedback". Then go to the options tab and set "fake mode" to compatibility. Now click save at the bottom, close x360ce and launch dead rising2, you can now enable it under pc settings in the options menu and all controls are pre mapped. As x360ce was run from the game folder this will not have any affect on the controller for other games.

    Works like a charm.

  8. aimsuxnut // 9/29/2010 05:57:00 AM  

    Getting CTD after the first series of cutscenes. Using a ripped release with skdrow crack.

    Crash dump:
    Callstack:
    0x77b4d2a0: RtlUlonglongByteSwap
    0x77b0893d: RtlIntegerToUnicodeString
    SymFromAddr returned error : 487

    Exception: Invalid Handle (77B5259A)
    >77B5259A: RtlUlonglongByteSwap+21242

    Memory:
    Heap(0): C 74487 / 74487 W 4194303 / 4194303
    Heap(1): C 1026 / 1026 W 4194303 / 4194303
    Heap(2): C 57 / 57 W 4194303 / 4194303

  9. tranba // 9/30/2010 08:54:00 PM  

    how to fix crash problem on window xp??please answer

  10. Brett // 10/01/2010 05:42:00 AM  

    I used this fix for the game errors. This includes the Dead Rising 2 Fix "msvcr100.dll is missing from your computer" as well as a few others.

    Dead Rising 2 Fix "msvcr100.dll is missing from your computer" as well as other fixes

    Let me know if that fixes it for you. I also saw another fix somewhere else... will look for it if it doesn't. I think the post on this page is pretty comprehensive already though.

  11. MeMii // 10/02/2010 02:42:00 PM  

    So if you are still having problems with your controller not being recognized by DR2 this should fix it.
    Download this file and put it in the DR2 folder.

    www.megaupload.com/?d=YINUF6UH

    Run the program and say yes to creating the two files
    When you get to the gui select 360 wireless receiver and hit load
    goto options and change Fake API to compatibility
    click on the advanced tab and uncheck native mode
    click on force feedback and uncheck enable force feedback
    save and close program

    Run Dead Rising 2 and you should hear some noise while the copyright screen is loading, then the controller settings should be able to be enabled. I have used this for a real wireless 360 controller and a ps3 controller emulating a 360 controller so it should work for everything! :)

    Hope this helps and good luck.

  12. Tyler // 10/09/2010 11:11:00 PM  

    My game works, but the thing is it is Super Laggy, im runnng 64bit win7. It has worked 3 times, but the other times it has been laggy. Anybody please help.

  13. Tyler // 10/09/2010 11:11:00 PM  

    My game works, but the thing is it is Super Laggy, im runnng 64bit win7. It has worked 3 times, but the other times it has been laggy. Anybody please help.

  14. Tyler // 10/09/2010 11:11:00 PM  

    My game works, but the thing is it is Super Laggy, im runnng 64bit win7. It has worked 3 times, but the other times it has been laggy. Anybody please help.

  15. Tyler // 10/09/2010 11:11:00 PM  
    This comment has been removed by the author.
  16. Danijel // 1/22/2011 02:47:00 AM  

    ttttttteeeeeeeeeeeenxxxxxx!!!!!!!
    I fix my sound problen tnx a lott!!!!

  17. k.d.r84 // 3/16/2011 02:32:00 PM  
    This comment has been removed by the author.
  18. k.d.r84 // 3/16/2011 02:34:00 PM  
    This comment has been removed by the author.
  19. k.d.r84 // 3/16/2011 02:36:00 PM  

    hi my copy of dead rising2 freeze at the loading screen after you jump on tks train on case 2.2 please help

  20. Jethro // 1/07/2012 07:47:00 PM  

    Hi, if anyone could help me that will be really awesome. The game is fine and it plays but right after the first mission before you can save anything if gives me an message error and the closes the game automatically. Any ideas why it does that? Tried 4 times and kicks me everytime on the same place.

  21. John Tracker // 12/20/2012 06:50:00 AM  
  22. nazrul islam // 8/05/2014 04:45:00 PM  

    Dead Rising 2

    thnksss